Travel Counsellor – Rebecca Heffernan / Travel Agent

I’m Rebecca Heffernan from Epsom in Surrey. I’ve lived in the borough all my life and am married with two older teenagers.

I worked at an Independent Travel Agency assisting both Retail and Business customers with their travel requirements. I worked my way up to Assistant Manager. As an Independent Agent I would take the time to hear my customers and then find them a holiday to suit their individual requests and I could use a wide range of resources to provide this. I was in travel for 9 years and have now decided to run my home based business and still provide an exceptional service through being thorough to fulfil desires of a holiday built to suit. I am qualified to NVQ level 3 in Supervisory Skills (Travel).

The most bespoke destinations I have had the privilege of seeing are St Vincent and Bequia in the Grenadines and Captiva Island. I have been to other destinations in the USA, Mexico and the Carribbean, including both Florida and New York twice. I have also visited the Canaries, the Balearics, Turkey, Italy, Malta, Cyprus and 2 Greek Islands. I have witnessed Austria as a ski destination and on a seperate occasion as a Lakes and Mountains one. The Netherlands, Bruges and Legoland, Denmark plus various UK and Irish destinations complete my journey tally and my absolute favourites to date are New York and Barbados. One of my most memorable excursions was wine tasting in Vesuvius after a drive there by jeep!

I absolutely adore visiting new destinations and have a long list to complete and this is why I am so excited to be in the position to help new customers and to expand my knowledge and expertise too. I hope after reading my page you will contact me with your enquiries and I will always be happy to assist on a 24/7 basis.

* Recommendations and Reviews

* Referencing carried out independently by Epsom and Ewell Families

  1. “We didn’t really know what we wanted from our honeymoon but had a few ideas which Rebecca took and put together the perfect location and package for us. We wanted to stay is an over water villa, and she found a perfect resort in the Maldives that met everything we had asked for. Rebecca was always on hand when we had questions or needed information, she came back to us very quickly and kept us updated at every moment throughout the booking, payment, any changes, and travel advice as it was published.

    I would recommend this service as Rebecca had so many great suggestions, and took every piece of feedback we gave and used it to create the perfect holiday for us. She listened to our requirements and took on board all of our comments to find the perfect package for us. She took all of the stress out of planning a holiday so all we had to do was tell her what we wanted.

    Rebecca gives a truly bespoke service that you can’t get from today’s culture of online booking, she searches her suppliers to find exactly what you want, taking all the hassle away.”

    – Talia McArthur, Horley

  2. “Rebecca has helped us to book excellent holidays, meeting our family’s requirements. Rebecca is very helpful, friendly, diligent and knowledgeable in her field. She has never let us down when helping us to meet our holiday requirements.

    This is a highly effective, efficient, attentive and fantastic service.”

    – Shona Turner, Epsom

  3. “Rebecca has been extremely proactive for us in meeting our family holiday requirements. No brief is too big and none too small and she certainly seems to have connections in the right places. Recently, when a specialist cruise company was unable to meet our brief (after a few days of hunting), Rebecca came up trumps within hours, plus taking it upon herself to book us early dining and the specialist cabins she knew we were after. Rebecca is always on the end of the phone to help or assist and consistently goes above and beyond; booking little extras to make that holiday extra special. I have recommended her to both friends and family who have been equally as impressed and in turn, they have recommended her onwards. One of my friends recently said “everybody needs a Rebecca”, and I couldn’t agree more.

    This service is great value for money as holiday costs no more than if you were to book direct, yet the time saving is huge. And for busy mums like us, this makes her service invaluable… less time hunting on line, more time spent with family. Rebecca has an exceptional turn around for finding holidays to meet a brief. Very rarely (if at all) have I had to wait over a couple of hours for a response. This is a professional, personal, easy, reassuring and fun service to use!”

    – Anna Callaghan, Putney

Epsom and Ewell Families and it's affiliates accept no liability for any subsequent losses or damage as a result of using any of the services / products advertised. Any opinion’s are our own and reviewers and visitors are expected to fulfil their own due diligence before engaging with a service.