Front of House – Server /

  • Full Time
  • Part Time
  • Coulsdon

Website The Well House Inn

To work with your team to deliver a friendly, efficient guest experience and to create a warm and welcoming atmosphere to all, with the key aim of retaining and attracting new customers. Ensuring that high quality service and front of house protocol is adhered to and service, support and smooth running of the pub/restaurant are followed to ensure guest satisfaction is consistent with Scott Inns standards.

Main Duties and Responsibilities;
· Deliver excellent customer service
· Serve and present food and drink, efficiently, meeting our standards
· Assist in keeping all areas of the premises clean and tidy
· Keep up to date with promotions and products and make customers aware of them
· Work safely, rectifying or reporting any potential hazards
· Keep waste to a minimum through correct ordering and product measurement
· Maintain personal knowledge by completing any training offered
· Adhere to all company policies, procedures and licensing laws
· Be involved and contribute at team and 1:1 meeting
· Carry out instructions given by the management team

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