Dental Nurse/Front of House Receptionist /

  • Full Time
  • Epsom

Website Alan Wilson Dentistry

Dental Nurse/Receptionist

Exciting opportunity for a dental nurse/receptionist to join our expanding team at Alan Wilson Dentistry. We are an independent practice providing the highest standard of clinical support for our specialist team.

We are looking for an experienced, conscientious team member that will help us maintain the good reputation of the practice.

You will have a good understanding of infection control procedures and be able to maintain a clean clinical environment. To support our clinicians, you will ideally have some knowledge of treatments to include Implants, orthodontics and endodontics, further training will be given.

Reception Key responsibilities

Manage all enquiries from potential new patients, providing information on the services offered by the practice, according to our brand standard. Ensure a fast follow up to all enquiries with the aim of booking an appointment and achieving new patients for the practice.

Provide information on our practice membership plan and proactively sign up/convert members.

Involvement in practice meetings, events and other marketing campaigns.

Nursing key responsibilities

Clean and sterilise all equipment and working surfaces to the required standards at the end of each session including the decontamination room.

Take responsibility for the setup of instruments for specialist treatments, implants, orthodontics and endodontics.

Assist in the correct procedure of for dental radiography including processing and the uploading of images.

Ensure accurate charting and clinical updating of patients records as necessary.

Monitor and maintain stock levels as necessary.

Experience of HTMO1-05 working procedures.

Skills to include;

Excellent communication skills, both verbal (including positive and friendly telephone manner) and written.
Excellent listening skills and an empathetic approach to patients.
Dedicated to providing first class customer service to our patients.
Excellent follow up ability on all tasks.
A desire to learn new skills and take on new challenges and show initiative.

Personal attributes;

Ability to calm and reassure nervous or anxious patients
An interest in the welfare of patients, with a mature friendly, confident and caring manner
To be punctual
Ability to use own initiative
Well presented
Patient focused
Positive attitude
Team player


Registration with the GDC

National Certificate in Dental Nursing

Hep B Vaccine

Desirable Qualification

Dental radiography

Oral Health Education

Taking dental impressions

To apply please send your CV along with a covering letter to

Send your CV

Applications must be made by 20th June 2021

To apply for this job email your details to