CORONAVIRUS – COUNCIL SERVICE UPDATE – 20 MARCH 2020
Posted by Devenia Besant on 20 Mar 2020
Epsom & Ewell Borough Council is working hard to safeguard our residents and keep essential services running during the present circumstances, particularly to the most vulnerable in our community.
While we will endeavour to deliver the majority of our services as normal, some will be modified as we follow Government, Public Health England and NHS guidelines. In addition, and as part of our Covid-19 planning, we have prioritised our services for those who may need additional help (delivering our Meals at Home service to the isolated elderly in our community takes precedence over grounds maintenance, for example).
Councillor Hannah Dalton, said “I know this is a period of uncertainty, and I want to reassure you the measures that are being taken by Epsom & Ewell Borough Council will keep our vital services running, even if they have to be delivered in different ways. We will continue, as always, to prioritise the most vulnerable people within our borough.
“We recognise the situation is moving very quickly and that the national guidance will continue to evolve. As and when we have to make any changes to our services, to enable us to focus resources where they are needed most, we will update the council website with the most up-to-date information.
“I know that the residents of Epsom and Ewell have the strength and the sense of community that will get us through this is unprecedented situation”
We are aware that many people want to help older and more vulnerable people in their local area. We are directing those who wish to help their community to contact Central Surrey Voluntary Action (CSVA) who are registering a pool of potential volunteers who may be able to assist voluntary organisations across Epsom and Ewell during the current pandemic.
Telephone 01372 722911
Community and wellbeing centre
In response to advice that people in the most at risk groups should avoid contact with others; we are temporarily suspending visitor access to the centre from this weekend, so that we can increase meals production and distribution to older and more vulnerable people at their home.
The vast majority of our clients who had been visiting the centre are already self-isolating so we are carefully assessing with them how we can best meet their needs at home and ensuring that our service can respond to this.
The safety of our audience is paramount to us and in light of the most recent official government advice and decisions being taken by the production companies, the Epsom Playhouse is currently closed and will remain closed until further notice. Where possible, shows are being rescheduled for later this year and tickets will remain valid.
If you have bought tickets to a show that has been cancelled, then you are entitled to a refund and we will be in touch. Please bear with us and do not contact the box office as the team deal with the huge workload generated by this unprecedented situation.
Bourne Hall and Ewell Court House are now closed to visitors.
- Round the Borough Bike on the 10 May has been rescheduled to take place in September
- Our Diabetes Walks programme has been suspended
- The Epsom Community Football held at Court Recreation Ground on Mondays and Tuesdays has been suspended.
- Bourne Hall Museum Kids Club activities in April and May have been cancelled.
Self-isolating and your household rubbish
The Government has advised that anyone who is self-isolating with symptoms of Covid-19, including those with a diagnosis of the virus, should treat their household waste as follows:
- Personal waste
Personal waste (such as used tissues) and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being put in your usual external household waste bin.
- Other household waste can be disposed of as normal.
For more information, read the Government’s stay at home guidance
As we prioritise activity, we regret we are unable to accept any new bookings for bulky waste collections.
We aim to collect all existing bookings as advised to each individual customer. But we cannot now accept any new bookings until further notice.